How We’re Handling COVID-19 at Barnes Family Dentistry

To our Dental Family:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you before your appointment to ask some screening questions. You’ll be asked those same questions again when you are in the office.
  • Upon arrival, all patients will have their temperature checked with a forehead “no touch” thermometer. Depending on the outcome, you will either be treated or dismissed with a directive to seek care with your physician or county health department.
  • You may see that our waiting room will no longer offer magazines, children’s coloring books and so forth. In addition, all the counters in the operatories will also have been purged of demonstration items, brochures, stickers and pencils. This is for your safety (since those items are difficult to clean and disinfect) and your understanding is appreciated.
  • You may also notice that if you are handed a pen to complete paperwork, you will be asked to deposit the pen in a designated disinfection container. These pens will be disinfected before being used again.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • Our staff has been charged with disinfection of all hard surfaces that are touched throughout the day. These include all door handles, light switches, etc. This will be done at least every hour.
  • If you will be receiving treatment, you will be asked to rinse your mouth with a diluted hydrogen peroxide solution prior to any procedure. The purpose of the rinse is to decrease the number of infectious particles in your mouth.

There are many additional procedural processes that have always been in place for your protection that you may not know about. Some of these are:

  • Strict adherence to CDC and OSHA-directed Universal Precautions, which call for protective equipment (gloves, masks, eye protection, etc) to be used and discarded after each patient. Some recent upgrades will be noticeable.
  • Thorough disinfection with an approved cleaner of every treatment room following every procedure.
  • Steam autoclave sterilization of instruments used for procedures that is monitored every run for successful sterilization.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Drs. Jim and Janel

(updated 05/01/2020)